Privacy Policy

Last updated: [April 27, 2026]

F2 Diagnostics (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services.

1. Who We Are

F2 Diagnostics provides vehicle diagnostic and fault-finding services using main dealer-level equipment.

Data Controller:
F2 Diagnostics
Unit 5C West Craigs Industrial estate, Edinburgh, EH12 0BD
info@f2diagnostics.co.uk
0131 605 6759

2. What Data We Collect

We may collect and process the following personal data:

• Name
• Email address
• Phone number
• Vehicle information (if provided)
• Any information you submit through contact forms or enquiries
• Technical data (IP address, browser type, device info)

3. How We Use Your Data

We use your data to:

• Respond to enquiries and booking requests
• Provide our diagnostic services
• Communicate with you regarding your request
• Improve our website and services
• Comply with legal obligations

We do not use your data for unnecessary marketing or sell it to third parties.

4. Legal Basis for Processing

We process your personal data based on:

• Consent – when you submit a form or contact us
• Contract – when providing services you requested
• Legal obligation – for compliance purposes
• Legitimate interest – to improve our services and website

5. Data Sharing

We do not sell or trade your personal data.

We may share your data only with:

• Service providers (e.g. hosting, email services)
• Legal authorities if required by law

All third parties are required to keep your data secure.

6. Data Retention

We only keep your personal data for as long as necessary:

• Enquiries: up to 12 months
• Customer/service records: as required for legal/accounting purposes

After this, data is securely deleted.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, contact us at: [email]

8. Cookies

Our website may use cookies to improve user experience and analyse traffic.

You can control cookies through your browser settings.

(If you use a cookie banner, this section can be extended later.)

9. Data Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy policies or content.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

F2 Diagnostics
F2 Diagnostics
Unit 5C West Craigs Industrial estate, Edinburgh, EH12 0BD
info@f2diagnostics.co.uk
0131 605 6759